Amplify, what you say
In communications, words are all we have, power ‘em up with our innovative voice solutions.

Contact Sales

Contact Center Platform

Users get all the element of feature rich call center Solution and a much lower cost than the conventional contact center solutions. With complete web based interface you can access it from anywhere in the world

Personalisation

Have a customized IVR flow that welcomes your clients and connects them to the right person they want to talk to. Let your clients to pick whom they want to speak to on button press, press 1 for help.

Sound Artist

Upload a self recorded message or get professional voice over artist help. Thanks to smart phone just use any app for record message in your voice, they’ll love it.

Customize

Customize, edit, upload. check our codeless simple interface to create flow your business need. why wait for technical help or 3rd person when power is in your hand now.

  First call resolution

Course calls to the most fittingly gifted specialist in view of an assortment of criteria, including client character or data gathered by intelligent voice reaction (IVR).

   Build an effective team

Build an effective team for you customer equipped with all the tools needed to win customer while providing assistance to them.

  Comprehensive reporting

Get the all the detailed reports and analytics custom made to provide all the insight about your business and call trends.

   Fit and scale

No worries for scalability when it comes to handling inbound and outbound flows that can sometime experienced unexpected volume.

Features


 Inbound

  • Call Queuing and Call waiting
  • DID (Called Number) wise routing to process
  • Skill based ACD
  • Caller ID routing
  • Call Queuing, Queue waiting message, Queue Overflow
  • Call Routing to Scheduler, Voice Mail, External Number and to IVR
  • Number Masking
  • User Configurable IVRS and CRM
  • Call Holding, Incoming Call Beep, Call Conference, Call Transfer, Call Barge-In (Internal & External)

 Outbound

  • Predictive and Preview Modes
  • CRM Configuration and Selection
  • Calling Number Management
  • Lead Re-Attempts
  • Auto-WrapUp
  • Multiple number dialing (chasing)
  • DND

Let,s create something great together.